Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
The hair is beautiful & tinashe hair you have wonderful customer service.
I really love this hair.. the seller was amazing they communicated with me every step of the way.very satisfied with their hair it took well to color, I straightened it and it bounces right back to its natural wave I definitely recommend this hair.
I’m very happy with my order your hair is very thick I will order again thank you.
This has a very good customer service. She was communicate with from the start and updating me on tracking report. Honestly i love the hair it looks so bomb. no tangling, shedding free & it looks so natural. The shipping was also great! I am very satisfied.
The hair is very beautiful, the hair was sent to me fast, I give the hair 5 stars
This hair is soooot thick!! Minimal to no shedding so you’ll only need about 3 bundles total (closure included) cos we ended up shaving half of it off anyways.
Absolute pleasure of a company to work with shipped item same day and received it on day 3 all the way to the UK! Seller was in constant communication throughout the process. I will defo be using them again! Thank you.
This Hair is amazing! I straightened and and it curled back up after words! Minimal shedding AND I cut the Wefts. Best with oil for me because I have leave out!
Shipping was pretty fast, the hair is so soft! and gorgeous pattern, i made this into a wig and no hair left out ! I will definitely order again!!!!!
Hair was very soft and beautiful can’t wait to get my hair done. For sure wouldn’t mind buying this hair again.
Sexy soft and manageable ..will buy again.
I haven’t even installed it yet and I’m already in love it’s soooo soft and longer than what I expected !!!!