Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
Hair amazingly soft it took six days to arrive the color is beautiful and I will dye it into another color I like the seller is very friendly and professional she wrote every every single step of the delivery process surely I will be ordering again.
Was very satisfied and very happy with my first online hair purchase. Thank you ,he bundle is so soft. Fast shipping! Will be ordering again, thank you.
Wow, the color is soooo beautiful. So soft. Like it.
I freaking love this hair!!! I colored it as you can see and it’s soooo pippin. I don’t get a ton of shedding . Also the hair doesn’t need any products and is still silky smooth.
Love this hair,very soft.
Five stars for communication, will buy again.