Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
This company was recommended by a stylist who installed my closure unit . I received the hair very quickly and the seller’s communication skills were great. Hair feels very soft.
I just opened the package and the hair looks beautiful and feels soft. Customer service for this order was good and shipping was faster than expected (3 days). My expectation was met and I definitely want to purchase more hair from this shop.
The seller had perfect communication they hair came in less than 4 days!!!!!! Hair is full overall very happy would purchase again.
The hair air came really fast in a cute little bag. feels very soft.. I really like this hair so far. The seller remained in communication with me about my order and provided excellent customer service. This is my second time ordering from this seller and I definitely will be ordering again!
This hair is very very very beatifully nice and i love it soo soo soo much.i really honestly appreciate the gifts added to it,also the communication with the seller was the best and the shipment was very fast aswell. thank u.
Communication was excellent. Evan stayed in touch throughout the entire process. very fast shipping. i love the hair very soft. will install and leave additional feedback
My second time ordering!! The bundles are thick and the hair is silky and holds curls real well. This hair is easy to maintain blends perfectly with my natural hair and can be reused after washes. the best conditioner to use is silicon mix.
Fast shipping ! Hair looks great, also the sellers a great communicator.
Hair looks great, shipped the same day as purchased. I received the hair in about a week. The seller was amazing at contacting and answering my questions. Thank you so much!
I bought the hair Thursday and I got it on Tuesday, I love this hair one of the best I’ve got. No shedding, soft, smell good and it was true to length. The communication was great!
Hair still looking amazing after few weeks. I will surely be ordering again from seller. fantastic service from the team.
So pretty! Just like the photos. I got 2 26” bundles and 2 24” bundles and 20 inch closure. Super soft. NO SHEDDING!! Got my package in 3 days!