Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
The shipping was really fast , and the customer service is great. I did bleached it and I’ve had this hair for a while now and I still haven’t had any problems with the hair. It’s soft and it doesn’t shed much. I make wigs and it’s always good when I have good hair for the wigs cause it makes them last longer. I’ll definitely be ordering with this company again.
Amazing hair! Bleached and dyed it and it’s so beautiful ! I also got a 6×6 closure and I love it.
Hair is still soft. I’ve had it in for two weeks so far. I’ve gone swimming in chlorine pools with the hair installed and it held up well even after I got out. I’ll definitely order again.
i got my hair on yesterday the delivery was very fast and that’s what i like hair does’nt have a smell can not wait to put it in. thanks.
Just received the hair and it is true to length with thick bundles, overall very satisfied with the hair and it came within a week.
The hair came really fast, the bundles weren’t thin . The hair is great and it barely shed! Definitely buying again.