Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
Hey all! I am rating on the unboxing only as I just received my hair, I am a prime member so it arrived in 3 days (shoutout to Prime) it was set for by 9 pm I received it at 10 am!! The hair looks BEAUTIFUL! The wave is a 3 C since I got 10 inch I am sure the longer the hair the more wave?? ABSOLUTELY no smell! No chemical smell no warehouse smell nothing. I have never used closure so I have nothing to honestly compare it to so I’ll review once I install the hair. Overall, for now, I am giving 5 stars!!!
THIS HAIR IS AMAZING! I recently discovered that Amazon sells human hair and I’m so glad I did! Wow! I’ve paid hundreds of dollars for hair that didn’t look this good. No smells, great packaging and fast delivery.
The hair is absolutely amazing!!! This is not my first time ordering so I definitely know! Fast delivery & the seller contacts you back & answers any questions that you may have. The curls DO HOLD!!! I’m in college & I actually go to a big university & walk to all of my classes & take the stairs everywhere & my curls drop but stay in the entire day! Make sure you order this hair!! You won’t regret it!
Hwonestly! This hair is bomb and the price is right. I change my hair pretty often and I sewed it in myself. Once I was done, I realllyyy liked how full it came out. I used the complete 20 in bundle, the complete 18in bundle and about half of the 16in bundle and was completely satisfied with the fullness and thickness of it. It’s also very light! There’s been minimal shedding and it does NOT tangle! I’ve had it in for about 3 weeks now. It was washed thoroughly today and I took my time with it! There’s still minimal shedding and no tangles!! I will order again in the future too!
This is hair is so soft and nice I had to order it again. it was soft, true to its length and color as described. There was no shedding, no tangling. I love it, love it, love it. Second time i ordered it, and i know for sure i’ll order more again from this seller.
I purchased the 18,20, & 22 with the 16 inch closure. I had the hair made into a wig and it has lasted 1+ months!!
I’ve had my install going on a week and the hair is beautiful!! Its very full and holds curls so well. I use flexi rods and a wide tooth comb. It doesn’t shed and feels so soft! I tied my hair with a silk scarf and cover with a bonnet! I’m very pleased and will purchase again!
Love the hair. I Bleached the 14&16. I ran out of developer, so I kept the ombr¨¦ look. I made s wig, and washed and condition the hair with Dove. Kind of heavy for Brazilian, usually Malaysian is the heavier grade. I like the hair and will definitely buy again at the price.
Hair is nice. It has baby hair. It came on time and the seller is superb at communicating. I will buy again in the future. Thanks, Queen Hair Company!
It’s sooooo soft! Closure came already plucked!!! OVERALL this hair is GREAT!!! Will be purchasing again!
I got body wave,The hair is absolutely beautiful,silky and smooth cannot wait to install the hair.
Wonderful Hair , The seller had great communication through the whole process . hair smells new and bundles are thick and the exact length I ordered. My shipment came within 3 days. I¡¯m very pleased with this experience and will definitely buy here again.