Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
Exactly! No different I so much in love with what I see! Thank you
This is my1st time ordering from this Company and I LOVEEEE MY HAIR! The customer service is superb , feels like the company stays right beside me lol! My hair stylist enjoys installing this hair as well . Must have ! Will forever ship with this company for the great quality , prices, and shipping turnaround!
Hair is beautiful and soft. Thick full bundles! Took two tries to to achieve this color. Dont regret! Shipping was extremely fast. Communication was very great and answered every question.
The customer service was GREAT . The hair is soft not a smell to the hair . The hair is very soft and full . Shipping is fast I’m beyond happy with the service and product.
This hair is literally amazing! Fast shipping! So soft with minimal shedding. Absolutely love this hair!!!!
Evan hair is the truth.. this company and this hair are AMAZING! Shipping was extremely fast!!!!! Nicole was very helpful with sending notifications and keeping contact until the order was delivered. I placed an order Saturday night, shipped on Monday, and I received the package Wednesday. Every piece were all are true to length. The hair is beautiful and sooooo soft. Wefts are pretty good, each bundle are a nice size.
Got my order in 3 working days! I love it! Second time ordering from them -and will be ordering again. They keep you informed about your order and make sure everything is going okay.
I just recieved this hair and I have to say it is the softest and best straight hair I have ever recieved. Not only is the hair soft, but it flows, it’s shiny. Shipping was fast and communication with the vendor was great. I can’t wait to make this into a wig!
Initial installation was great. Hair is very soft. I didn’t have time to wash before installation. Will wash it for the first time this week. Didn’t have a bad odor.
I’ve had the hair in a week and it is amazing! I have been using aliexpresa vendors for years and once the vendors that I used for the body wave hair stopped selling it I was afraid to buy from anywhere else but I promise this hair is good, I will definitely order again!
The customer service is very responsive and made sure they had my correct contact information in case there were any issues. As for the hair, it’s silky and shiny, very natural looking.
I haven’t yet installed the hair but from the looks of it this hair is probably one of the best straight hairs ever! No smell, silky, thick wefts, and from other customers im sure this is the best hair! I will update you once I make my unit with the bundles.